We want you to feel like every item is the perfect match for you and your home. You can return most items for a refund within 30 days of delivery.
Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.
There are a few items that can’t be returned:
However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.
The original payment method will be refunded. Any associated return shipping costs will be deducted from the refund amount.
If an order is refused for a reason other than damage, the customer will be responsible for all shipping costs, including the shipping costs back to the warehouse, and any other costs that occur during the delivery and return process. If the order qualified for free shipping, the customer will be responsible for all actual costs associated with shipping and returning the respective shipment.
We make every reasonable effort to maintain sufficient stock on hand; however, availability is sometimes affected by our supplier. Should an item in your order be currently out of stock, we will contact you via phone and/or email. You will be provided with information regarding alternate colors or styles that would allow immediate shipment, as well as the opportunity to ship items separately or wait for the backordered item.